ABC Charts
An ABC chart is a simple tool for recording what happens before, during and after a behaviour of concern. Accurate ABC records help behaviour support practitioners and the wider team understand why a behaviour happens and what the person may be trying to communicate, so supports can be improved and the need for restrictive practices reduced. This course explains what antecedents, behaviours and consequences are, why setting events matter, how to describe each part objectively, and how to complete an ABC chart as soon as possible after an event. Worked examples show poor and improved entries. You will also learn how ABC charts link to behaviour support plans and incident reporting, then apply your skills in two case studies set in disability and aged care. Duration: 50 minutes.
- 50 minutes
- 4 modules
- 8 interactive lessons
- Recommended training
- For Support Workers
- Certificate on passing
- $55 inc GST
What you will learn
Module 1: Understanding ABC Charts
- What an ABC Chart Is
ABC stands for antecedent, behaviour and consequence. The antecedent is what happened just before the behaviour, the behaviour is exactly what the person did, and the consequence is what happened straight after. Many charts also record setting events, the background factors that make a behaviour more likely, such as pain, poor sleep or hunger. In this lesson you will learn each part in plain language and see a simple example. Key points: an ABC chart is a record of facts, not a judgement about the person, and it is completed as soon as possible after the event.
- Why ABC Records Matter
All behaviour has a purpose, and behaviours of concern are often a way of communicating a need, such as wanting to escape a demand, get attention or connection, get an item or activity, or respond to a sensory or physical need. ABC records collected over time help behaviour support practitioners identify patterns and the likely function of a behaviour, which guides the strategies in a behaviour support plan. In this lesson you will learn how your records feed into positive behaviour support and help reduce the use of restrictive practices. Key point: without accurate records, patterns stay hidden.
Module 2: Recording Each Part
- Recording Setting Events and Antecedents
Good antecedent records describe exactly what was happening just before the behaviour: where the person was, who was there, what was said or asked, what activity was happening or about to change, and anything in the environment such as noise, heat or crowds. Setting events describe earlier or background factors, such as sleep, pain, illness, hunger, medication changes or upsetting news. In this lesson you will learn to record these objectively and specifically. Key points: include time and place, record what was said, and note changes to routine, even if they seem small.
- Recording Behaviour and Consequences
The behaviour section should describe exactly what the person did, in observable terms that anyone could picture, including how long it lasted and how intense it was. Avoid labels such as aggressive, manipulative or having a meltdown. The consequence section should record what happened straight after: what staff and others did, what changed for the person, how the behaviour ended, and any injuries or damage. In this lesson you will learn to write both parts objectively. Key points: describe actions, not feelings or intentions, include duration and intensity, and record every response honestly.
Module 3: ABC Charts in Practice
- Worked Examples
This lesson walks through two complete ABC chart examples, one at home and one in the community, so you can see how each section fits together. For each, we compare a poor entry with an improved entry and discuss what patterns a practitioner might notice if similar entries appeared over several weeks. Key points: complete entries tell a clear story from setting event to follow up, small details such as time and exact words often reveal the pattern, and one entry is a snapshot while many entries reveal the function.
- Good Practice and Your Responsibilities
In this lesson you will learn good practice for ABC charts: complete them as soon as possible after the event and on the same shift, write only what you saw and heard, follow the participant's behaviour support plan, and treat records as private. You will also learn how ABC charts relate to incident reports and restrictive practices. Key points: an ABC chart does not replace an incident report when one is required, any use of a restrictive practice must be recorded and reported as our policy requires, and never use a restrictive practice that is not authorised in the person's plan.
Module 4: Putting It Into Practice
- Case Study: Kofi's Weekday Mornings
This case study follows Kofi, a young man with autism who lives in supported accommodation and uses a few spoken words and a communication app. On some weekday mornings he bangs the table and pushes his breakfast away. The lesson shows how clear ABC entries written by different workers over three weeks helped his behaviour support practitioner see a pattern linked to rushed, unpredictable mornings. Key points: every worker's entry matters, observable descriptions let patterns emerge, and the plan changes that followed focused on meeting Kofi's needs rather than stopping the behaviour.
- Case Study: Ruth's Evening Care
This case study follows Ruth, an older woman living with dementia in residential aged care, who calls out and pushes staff hands away during evening personal care. The lesson shows how ABC records helped the care team notice that the behaviour happened mostly late in the evening, when her pain relief was wearing off and care was rushed. It also explores why using medication to manage behaviour is a restrictive practice that needs consent and must only be a last resort. Key points: look for pain, record facts, and raise concerns with the registered nurse.
How the course works
Every lesson is narrated and hands on, with sorting, sequencing and flip card activities and realistic workplace scenarios. A quiz closes each module and a final assessment, with questions shuffled every attempt, confirms your understanding. Pass with 80% or more to receive your certificate.
Frequently asked questions
How long is the ABC Charts course?
The course takes about 50 minutes. It has 4 modules and 8 narrated, interactive lessons, and you can stop and pick up where you left off at any time.
Do I get a certificate?
Yes. Complete every lesson and module quiz, then pass the final assessment with 80% or more. Your certificate is issued straight away, emailed to you and carries a unique ID that employers and auditors can check.
How much does it cost?
This course is $55 including GST and yours to keep. It is also included in All Access, which unlocks every course in the Academy for $260 a year.
Can I try it before I buy?
Yes. The first lesson of every course is free to try, with no account needed.
Who is this course for?
It is written for support workers in Australian NDIS and aged care services. It is recommended training for many roles.
Can I buy training for my whole team?
Yes. Contact Provider Compliance on 1800 299 452 or info@providercompliance.com.au for team access and bulk pricing.