Infection Prevention and Control for NDIS

Many of the people we support are at higher risk of serious illness from infections, and much of our work involves close personal care in homes and shared living settings. This course explains the infection prevention and control practices every NDIS worker must use. You will learn the standard precautions we apply with every person every time, the transmission based precautions used for contact, droplet and airborne infections, and how to choose, put on and take off personal protective equipment correctly. It also covers cleaning and disinfection, waste and linen, and what to do during an outbreak. The course aligns with the NDIS Practice Standards and the Australian Guidelines for the Prevention and Control of Infection in Healthcare. Two case studies show these practices in real support. Duration: 45 minutes.

What you will learn

Module 1: Standard Precautions

  • Why Infection Control Matters

    Infections spread from a source to a person through a chain of links, and many NDIS participants are more vulnerable because of health conditions, medications, devices, swallowing difficulties or shared living. This lesson explains how infections spread, the main routes of transmission, and why infection prevention and control is a requirement under the NDIS Practice Standards and the NDIS Code of Conduct. Key points: infections spread by contact, droplets and the air, breaking the chain stops the spread, and our practices protect participants, workers and families alike.

  • Standard Precautions Every Time

    Standard precautions are the basic practices we use with every person, every time, whether or not they are known to have an infection. They include hand hygiene, using personal protective equipment based on the task, respiratory hygiene and cough etiquette, safe handling of sharps, routine cleaning, safe handling of waste and linen, and cleaning shared equipment between uses. This lesson explains each one. Key points: treat all blood and body fluids as potentially infectious, clean your hands at the right moments, choose PPE based on the task, and stay home when unwell.

Module 2: Transmission Based Precautions and PPE

  • Contact, Droplet and Airborne Precautions

    Transmission based precautions are extra measures used, on top of standard precautions, when a person has or may have an infection that spreads easily. This lesson explains contact precautions, such as gloves and gowns for gastro or resistant organisms, droplet precautions, such as surgical masks and eye protection for influenza, and airborne precautions, such as a fitted P2 or N95 respirator for measles or tuberculosis. Key points: always use standard precautions as well, follow the participant's plan and our team leader's instructions, use dedicated equipment where possible, and fit check a respirator every time.

  • Putting On and Taking Off PPE

    Personal protective equipment only protects you when it is put on and taken off in the right order. Most self contamination happens when PPE is removed. This lesson sets out the general sequence for putting on PPE, starting and finishing with hand hygiene, and for taking it off, removing the most contaminated items first and the mask last. Key points: clean your hands before and after, do not touch the front of your mask or eyewear, remove gloves first, remove the mask last and away from the person, dispose of PPE correctly, and never reuse single use items.

Module 3: Cleaning and Outbreaks

  • Cleaning, Waste and Linen

    A clean environment reduces the number of germs that can spread. This lesson explains the difference between cleaning and disinfecting, why you must clean before you disinfect, how to focus on frequently touched surfaces and shared equipment, and how to handle body fluid spills, waste and soiled linen safely. Key points: clean with detergent first, then disinfect when needed, following the product's contact time, clean from clean areas to dirty areas, never shake soiled linen, carry linen away from your body, and follow our policy for waste and sharps disposal.

  • Managing an Outbreak

    An outbreak is when more cases of an infection occur than expected, such as several people in a shared home developing gastro or a respiratory illness within a short time. This lesson explains how to recognise signs of infection and a possible outbreak, what to do first, and how we work with public health units. It also covers staying home when unwell and vaccination. Key points: report symptoms early, isolate and use transmission based precautions as directed, increase cleaning, follow public health advice, stay home when unwell, and for gastro stay home until 48 hours after symptoms stop.

Module 4: Putting It Into Practice

  • Case Study: Gastro in a Shared Home

    This case study follows Lina, a support worker who arrives for an afternoon shift in a shared home to find two residents with vomiting and diarrhoea. The lesson walks through the first steps of managing a possible gastro outbreak: reporting straight away, supporting unwell residents to stay apart if they agree, using contact precautions, choosing soap and water for hand hygiene, cleaning and handling linen safely, and recording symptoms. Key points: act early, report straight away, protect the other residents and staff, and respect residents' rights while doing so.

  • Case Study: Supporting Arjun With the Flu

    This case study follows Arjun, an autistic man who lives alone and has confirmed influenza. His worker, Grace, still needs to provide his daily support. Arjun finds masks distressing because he cannot see faces. The lesson shows how to use droplet precautions while supporting communication and reducing distress, how to watch for signs that someone is getting worse, and when to seek urgent help. It finishes by bringing together the key messages of the whole course. Key points: keep precautions in place, adapt how you communicate, and act on warning signs.

How the course works

Every lesson is narrated and hands on, with sorting, sequencing and flip card activities and realistic workplace scenarios. A quiz closes each module and a final assessment, with questions shuffled every attempt, confirms your understanding. Pass with 80% or more to receive your certificate.

Frequently asked questions

How long is the Infection Prevention and Control for NDIS course?

The course takes about 45 minutes. It has 4 modules and 8 narrated, interactive lessons, and you can stop and pick up where you left off at any time.

Do I get a certificate?

Yes. Complete every lesson and module quiz, then pass the final assessment with 80% or more. Your certificate is issued straight away, emailed to you and carries a unique ID that employers and auditors can check.

How much does it cost?

This course is $45 including GST and yours to keep. It is also included in All Access, which unlocks every course in the Academy for $260 a year.

Can I try it before I buy?

Yes. The first lesson of every course is free to try, with no account needed.

Who is this course for?

It is written for support workers in Australian NDIS and aged care services. It is mandatory training for many roles.

Can I buy training for my whole team?

Yes. Contact Provider Compliance on 1800 299 452 or info@providercompliance.com.au for team access and bulk pricing.