Introduction to Tracheostomy Care

A tracheostomy is an opening in the front of the neck into the windpipe, with a tube that the person breathes through. This introductory course explains what a tracheostomy is and why people have one, the main parts of a tracheostomy tube, why humidification and secretion care matter, how to care for the stoma and keep the person safe day to day, how to support communication, and how to recognise and respond to a blocked or dislodged tube. Case studies cover an outing, early signs of infection and a night shift emergency. It refers in general terms to the NDIS High Intensity Support Skills Descriptors. This course builds knowledge only. You must also be trained and assessed as competent for each participant by a qualified health practitioner and always follow the participant's tracheostomy and emergency plans. Duration: 50 minutes.

What you will learn

Module 1: Understanding Tracheostomies

  • What a Tracheostomy Is

    A tracheostomy is a surgically made opening, called a stoma, in the front of the neck into the windpipe, with a tube placed in it. Air then goes in and out through the tube instead of the nose and mouth. This lesson explains why people have a tracheostomy and the main parts of the tube. Key points: reasons include long term ventilation, a blocked or narrowed upper airway, and difficulty clearing secretions; tubes have a flange and ties, and may have an inner cannula and a cuff; and each person's tube type and size are recorded in their plan.

  • Your Role and the Standards

    Tracheostomy management is one of the high intensity daily personal activities in the NDIS Practice Standards, and the NDIS Commission's High Intensity Support Skills Descriptors describe, in general terms, the knowledge and skills workers need. This lesson explains what that means for you. Key points: this course is an introduction and builds knowledge only; tasks such as suctioning, inner cannula care, tie changes and tube changes need specific training; you must be trained and assessed as competent for each participant by a qualified health practitioner; and you must follow the tracheostomy and emergency plans exactly.

Module 2: Everyday Care

  • Humidification and Secretions

    The nose normally warms, moistens and filters the air we breathe. With a tracheostomy, air goes straight into the windpipe, so it must be humidified in another way. This lesson covers humidification and secretion care in general terms. Key points: humidification may use a heat and moisture exchanger on the tube or a humidifier; dry air thickens secretions, which can block the tube; watch the amount, colour, thickness and smell of secretions; support hydration as the plan allows; and only suction if you are trained and signed off.

  • Stoma Care and Keeping Safe

    Day to day tracheostomy care focuses on keeping the stoma clean, keeping the tube secure and preventing anything entering the airway. This lesson covers these in general terms, along with supporting communication. Key points: clean around the stoma as the plan directs and check for redness, swelling or discharge; tie changes usually need two trained people; keep water, powders, fluff and small items away from the stoma; clothing should not cover or block the tube; speaking valves are only used as the plan directs; and the person's communication method must always be within reach.

Module 3: Emergencies

  • Recognising a Problem

    The two most serious tracheostomy emergencies are a blocked tube and a dislodged tube, where the tube comes partly or fully out of the stoma. This lesson covers the signs of an airway problem and the emergency equipment that must always be with the person. Key points: signs include difficulty breathing, noisy or bubbly breathing, colour changes, distress, a ventilator alarm, and the tube looking displaced; the emergency kit usually includes spare tubes including one smaller size, suction equipment and spare ties; and the kit must go wherever the person goes and be checked every shift.

  • Responding and Reporting

    In a tracheostomy emergency, fast action saves lives. This lesson describes a general response, which the person's emergency plan and your participant specific training will make exact. It does not replace a nationally accredited first aid certificate. Key points: call triple zero early and say the person has a tracheostomy; follow the emergency plan; only trained workers use the emergency equipment; if the person is unresponsive and not breathing normally, start CPR, with rescue breaths given as the plan and your training direct; hand over to paramedics; and report and debrief afterwards.

Module 4: Putting It Into Practice

  • Case Study: Zara's Trip to the Beach

    This case study follows Zara, a young woman with a tracheostomy who is going on a day trip to the beach with her support worker. The lesson shows how planning an outing with a tracheostomy works in practice: checking the emergency kit, portable suction and communication aids, planning for sand, wind, water and heat, and making sure a trained worker is present at all times. It explores what to do when something important is left behind. Key points: the kit goes everywhere, plan for the environment, and the outing goes ahead safely or not at all.

  • Case Study: Mr Haddad's Changing Secretions

    This case study follows Mr Haddad, an older man who lives at home with his wife and has had a long term tracheostomy since treatment for throat cancer. Over two days his support worker notices his secretions changing colour and amount, and that he seems more tired and breathless. The lesson shows how to observe, record and report changes early, how to support comfort within the plan, and when a change becomes an emergency. Key points: know the person's normal, report changes early, and treat breathing difficulty as urgent.

  • Case Study: A Night Shift Emergency

    This case study is set during a night shift in a supported home. A resident with a tracheostomy becomes distressed and his worker finds the tube has come out of the stoma. The lesson walks through the emergency response: calling for help and triple zero, following the emergency plan, and the role of trained staff and the emergency kit. It then looks at what happens afterwards, including handover, incident reporting and support for workers. It finishes by bringing together the key messages of the whole course. Key points: act fast, follow the plan, and report and review afterwards.

How the course works

Every lesson is narrated and hands on, with sorting, sequencing and flip card activities and realistic workplace scenarios. A quiz closes each module and a final assessment, with questions shuffled every attempt, confirms your understanding. Pass with 80% or more to receive your certificate.

Frequently asked questions

How long is the Introduction to Tracheostomy Care course?

The course takes about 50 minutes. It has 4 modules and 9 narrated, interactive lessons, and you can stop and pick up where you left off at any time.

Do I get a certificate?

Yes. Complete every lesson and module quiz, then pass the final assessment with 80% or more. Your certificate is issued straight away, emailed to you and carries a unique ID that employers and auditors can check.

How much does it cost?

This course is $55 including GST and yours to keep. It is also included in All Access, which unlocks every course in the Academy for $260 a year.

Can I try it before I buy?

Yes. The first lesson of every course is free to try, with no account needed.

Who is this course for?

It is written for support workers in Australian NDIS and aged care services. It is recommended training for many roles.

Can I buy training for my whole team?

Yes. Contact Provider Compliance on 1800 299 452 or info@providercompliance.com.au for team access and bulk pricing.