4 Human Resources courses
Every course is narrated and interactive, with real scenarios, module quizzes and a final assessment. Pass with 80% or more for a certificate you can keep as audit evidence.
55 minManaging Staff Performance Fairly
When a worker is not performing well, the people we support feel it first. This course helps team leaders and managers respond early, fairly and consistently. You will learn how to find the real cause of underperformance, from unclear expectations and skills gaps to rostering problems, personal pressures and motivation. It covers holding a first informal conversation, coaching, setting clear expectations and using a performance improvement plan. It explains procedural fairness and good record keeping including the basics of unfair dismissal protection under the Fair Work Act, and when to involve HR. Finally, it shows how to recognise when a performance issue is really a conduct or safeguarding matter that must be reported under the NDIS Code of Conduct or the Code of Conduct for Aged Care. Includes two case studies. General information only, not legal advice. Duration: 55 minutes.
50 minOnboarding and Training Plans for New Staff
A new worker's first weeks shape how safely they support participants and how long they stay with us. This course is for managers and HR staff who bring new people into our services. It covers the checks that must be complete before someone starts, including worker screening, the NDIS Worker Orientation Module, qualifications and induction paperwork. It then walks through a well planned first day and first weeks, buddy and shadow shifts, and building an individual training plan. You will learn why participant specific competency and sign off matter, especially for high intensity supports, how to keep training records that stand up at audit, and how to run useful probation check ins. Two case studies show these steps in practice. Duration: 50 minutes.
55 minRecruiting and Keeping a Values Aligned Workforce
The quality of the support we provide depends on the people we hire and how well we look after them. This course is for managers and HR staff who recruit, induct, supervise and retain our workforce. It covers values based recruitment and interviewing, how the NDIS Code of Conduct and worker screening fit into hiring, fair and lawful employment practices, welcoming people with lived experience of disability into our team, strong induction and supervision, development pathways, and how to recognise burnout and the drivers of turnover. It finishes with psychosocial hazards and the duty every employer has under work health and safety laws to manage risks to psychological health. Two case studies show these ideas in practice. Duration: 55 minutes.
45 minWorker Screening for Managers and HR
Worker screening is one of the most important preventative safeguards in disability and aged care, and a condition of our NDIS registration. This course helps managers and human resources staff get it right. It explains what a risk assessed role is and when an NDIS Worker Screening Check clearance is needed, the role of state and territory worker screening units and the national NDIS Worker Screening Database, and the records a registered provider must keep. It covers what to do when a worker is excluded, suspended or under an interim bar, the rules for working on application and other exceptions, and the current screening requirements for aged care workers. Two case studies show these steps in practice. Duration: 45 minutes.
Every course. One yearly price.
- All 144 courses and 118+ hours of training
- Every new course we release during your year
- Quizzes, final assessments and certificates
Or buy single courses from $45
Frequently asked questions
How many human resources training courses are there?
There are 4 courses in this collection, around 3 hours of learning in total. Each one is narrated and interactive, with real workplace scenarios, a quiz after every module and a final assessment.
How much do the courses cost?
Single courses are $45 to $55 including GST and are yours to keep. All Access unlocks every course in the Academy, including this collection, for $260 a year.
Do I get a certificate?
Yes. Pass the final assessment with 80% or more and your certificate is issued straight away, with a unique ID that employers and auditors can verify online.
Can I train my whole team?
Yes. Contact Provider Compliance on 1800 299 452 or info@providercompliance.com.au for team access and bulk pricing.